CITY SERVICES
Police & public safety
Reporting a crime, raising a traffic concern, or finding police assistance starts with the type of help you need.
Find the right starting point01 · THE RESPONSIBILITIES
Who does what
The San Rafael Police Department handles municipal police services, including crime reporting and traffic complaints.
The department provides separate paths for reporting, contacts and transparency information.
02 · THE CONNECTIONS
Where the handoff happens
For a police, fire or medical emergency, call 911. For other police matters, use the department’s current contact and reporting guidance. Some incidents cannot be reported online.
03 · THE DECISIONS
How to follow the decisions
Police service is a City responsibility. Use the City’s public meeting and budget processes for policy questions; use the department’s service channels for incident reporting.
Sources & review information
Initial research pass: October 22, 2026. Content reviewed October 23, 2026. Follow the official provider for current instructions.
A resident resource from Eli Hill. Use the responsible agency’s official channels for service requests.